RELEVANT ITIL-4-BRM ANSWERS | TRUSTWORTHY ITIL-4-BRM EXAM CONTENT

Relevant ITIL-4-BRM Answers | Trustworthy ITIL-4-BRM Exam Content

Relevant ITIL-4-BRM Answers | Trustworthy ITIL-4-BRM Exam Content

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Tags: Relevant ITIL-4-BRM Answers, Trustworthy ITIL-4-BRM Exam Content, ITIL-4-BRM Test Practice, Actual ITIL-4-BRM Test, ITIL-4-BRM Online Training Materials

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Peoplecert - Updated ITIL-4-BRM - Relevant ITIL 4 Specialist: Business Relationship Management Answers

Peoplecert ITIL-4-BRM learning materials are new but increasingly popular choices these days which incorporate the newest information and the most professional knowledge of the practice exam. All points of questions required are compiled into our ITIL 4 Specialist: Business Relationship Management ITIL-4-BRM Preparation quiz by experts. By the way, the ITIL-4-BRMcertificate is of great importance for your future and education.

Peoplecert ITIL 4 Specialist: Business Relationship Management Sample Questions (Q23-Q28):

NEW QUESTION # 23
In the context of the "business relationship management" practice, which statement is CORRECT?

  • A. Focuses on relationships between individuals
  • B. Focuses primarily on the needs of service users
  • C. Nurtures relationships at strategic levels
  • D. Aims to manage agreements with consumers

Answer: C

Explanation:
The Business Relationship Management practice is designed to nurture and maintain relationships with stakeholders at strategic and organizational levels, ensuring alignment between the organization's strategy and stakeholder needs.


NEW QUESTION # 24
Which activity is typically a responsibility that is shared between a business relationship manager and a business relationship agent?

  • A. Developing business relationship models
  • B. Managing business relationship exceptions
  • C. Maintaining business relationship models
  • D. Coordinating interactions between the service provider and service consumer

Answer: D

Explanation:
Both the business relationship manager and agents collaborate to coordinate interactions between the service provider and service consumer, ensuring seamless communication and alignment.


NEW QUESTION # 25
An organization has created a value stream to define new or changed service level agreements (SLAs).
What TWO activities in this value stream are most likely to include contributions from a business relationship management practice?
1. Identify customer requirements
2 Create a draft SLA
3. Verify that SLA is achievable
4. Negotiate agreed SLA

  • A. 2 and 3
  • B. 3 and 4
  • C. 1 and 2
  • D. 1 and 4

Answer: D

Explanation:
BRM engages in understanding and capturing customer requirements (activity 1) and plays a key role in negotiating the agreed SLA (activity 4) to ensure alignment with stakeholder expectations.


NEW QUESTION # 26
Which activity is the responsibility of the 'sponsor' role?

  • A. Uses the service
  • B. Takes responsibility for the outcomes of service consumption
  • C. Authorizes the budget for service consumption
  • D. Defines the requirements for a service

Answer: C

Explanation:
The sponsor is the individual who secures and authorizes funding for service consumption, ensuring that the necessary budget is allocated.


NEW QUESTION # 27
In the context of the capability model, what are the capability criteria for each practice success factor mapped to?

  • A. One of the four dimensions of service management
  • B. The service value system
  • C. The organization's strategy
  • D. Key metrics

Answer: D

Explanation:
Capability criteria are specific, measurable attributes of success factors and are directly mapped to key metrics used to assess practice performance.


NEW QUESTION # 28
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